Q: What does the web site migration service entail? Will my website be secure?
A: If your present web hosting provider can no longer fulfill the demands of your website, or if you suffer from continual network downtime, or if you have to wait for hours for the client support team to get back to you, it may be a smart idea to switch your provider, i.e. to migrate all the files for your web sites along with your databases from your current provider to your future provider. At HostSkye.com, we are aware that this can be hard and time–consuming. This is the reason why we’ll accomplish all that for you at no cost!Our highly experienced technical team will move your web site content from your present web hosting provider to us. Our technicians have extensive experience migrating web sites and can handle everything – from a conventional WordPress–powered weblog or Joomla™ site, to a very elaborate, custom–built web app.
Q: Website migration sounds like a lot of work. Just how long can it take?
A: While we can’t give you a precise ETA, because there are plenty of factors, including the size of the web files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll do our best to move your site within 48 hours, and in some cases – within 24 hours (when the website content is not very large).
Q: Do you need anything from me before you start moving my website?
A: We don’t require any personal data. We’ll require, however, the login info for your current hosting account along with the name of the website that you would like to migrate.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will there be any outage for my website?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. When the migration is done, we will ensure that everything is functioning properly and that the integrity of your content is not compromised before notifying you that the migration is complete. Then we’ll tell you how to move the domain name to your web hosting account with us and how to modify the DNS records.
Q: Will my present hosting provider need to provide any info/help?
A: Nope. We will never get in touch with your hosting provider about anything. They will not be aware of the website migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Generally, if we can obtain access to your Control Panel, we will be able to transfer your web site.The only platforms that we do not support are closed–source web site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.