Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reply guarantee with all our cloud web hosting plans packages, which means each help inquiry you send is going to be reacted to in only 60 minutes max. Our support crew members have been trained to promptly deal with any case and to give you quick advice on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any concern you have got in connection with HostSkye.com’s products. We have qualified professionals on duty most of the time to offer guidance at any time required. You can use the ticket system or post an e–mail at any time, or grab the phone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated an in depth know–how base into the Control Panel so as to acquire important step by step recommendations any time. Each part of the Control Panel features its own contextual support area having a group of how–to posts. We have also made video clips to give you a better visual representation of the way in which to accomplish any given job.