Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center included in’s Online Control Panel. It offers an elaborate knowledge base with regularly asked questions and detailed educational articles compiled by our qualified help desk support team.

  • Top quality support service
  • How–To Videos

  • We have prepared a collection of instructional video tutorials that detailedly show how to address a common issue associated with your cloud web hosting plans account. You can find the tutorials in the Help section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock support service with a 60–minute response guarantee. Our team of professional tech support engineers will be online for you to respond to all the questions that you might possibly have. During off–peak hours, an answer will be offered in even less than twenty minutes.