A 99.9% Server Uptime
Our cloud web hosting system is based on a secure, premium–quality hardware architecture and a strongly modified Linux variation. That’s why, no matter what your site is, or how many visitors you’ve got, or even in case there’s a DDoS attack, our web hosting servers will remain up and running and your websites will stay online.
Our cloud web hosting plans plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is very important that you also set up your own network infrastructure. That is why we set up a custom internal network in each one of our data center facilities. Relying on top–of–the–line Juniper switches and routers, our internal network allows for mind–bogglingly fast data transfer rates and is also completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, regardless of which hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned money at stake, you cannot feel truly safe. This is the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel pleased with our service or if you would like to use a bit more robust hosting solution, like a VPS web hosting plans or even a dedicated web hosting plans – you’ll receive your money back in full, with no secret costs or reimbursement charges.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive an answer, you know how irritating this can be, particularly if your site is at stake. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be here for you and they’ll get back to you in less than 1 hour. And the best part is that their average support ticket response time is below 20 minutes!